Privacy Policy

Last updated: August 14, 2025

1. Introduction

Welcome to BetScout ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our betting intelligence notification service available at betscout.uk (the "Service").

2. Information We Collect

2.1 Personal Information

• Email address (for account creation and notifications)
• Full name (for personalization)
• Payment information (processed securely by PayPal)
• Telegram chat ID (for notification delivery)

2.2 Usage Information

• Notification rules and preferences
• Service usage patterns and statistics
• Match data and betting events accessed
• Technical data (IP address, browser type, device information)

3. How We Use Your Information

• Provide and maintain our Service
• Send notifications about football match events
• Process payments and manage subscriptions
• Improve our Service and develop new features
• Communicate with you about updates and support
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• Payment Processing: Paddle (Merchant of Record) for subscription billing
• Notifications: Telegram for message delivery
• Legal Requirements: When required by law or legal process
• Business Transfers: In case of merger, acquisition, or asset sale

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure database hosting with Supabase

6. Data Retention

We retain your personal information only as long as necessary to provide our Service and comply with legal obligations. Account data is deleted upon subscription cancellation, with a 30-day grace period for reactivation.

7. Your Rights (GDPR)

If you are a European resident, you have the following rights:

• Access: Request copies of your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing

8. Cookies and Tracking

We use essential cookies for authentication and service functionality. We do not use tracking cookies or third-party analytics that collect personal information.

9. Third-Party Services

Our Service integrates with:

• Paddle: For payment processing (Merchant of Record)
• Telegram: For notification delivery
• Supabase: For database hosting and authentication

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by email and update the "Last updated" date above.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at: